Privacy Policy
Reviewed 2024
Thank you for visiting Love from Bear. We are committed to protecting your personal information and your right to privacy.
Love from Bear takes the privacy and security of your information very seriously. Should you have any questions or concerns regarding your how Love from Bear handles your personal information, please contact us at hello@lovefrombear.com
When you visit our website http://www.lovefrombear.com or use any of our services, we appreciate that you are trusting us with your personal information. In this privacy policy, we seek to explain what information we collect, how we use it and what rights you have in relation to it. By using our website, you agree to these terms. Should there be any terms of this policy that you do not agree with, please discontinue use of our services immediately.
This privacy notice applies to all information collected through our services, including our website as well as any related services, sales, marketing or events. This policy does not extend to any websites that can be accessed from this website, including but not limited to, any links we may provide to social media websites or apps.
1. DEFINITIONS AND INTERPRETATIONS
In this privacy policy, the following definitions are used:
Data: collectively all information you submit to Love from Bear. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Data Protection Laws: any applicable law relating to the processing of personal Data, including, but not limited to the GDPR, and any national implementing and supplementary laws, regulation and secondary legislation.
GDPR: the UK General Data Protection Regulation
Love from Bear, we, us, our: Love from Bear
User or you: any third party that accesses the website and is not either (i) employed by Love from Bear and acting on the course of their employment or (ii) engaged as a consultant or otherwise providing services to Love from Bear and accessing the website in connection with such services.
Website: the website you are currently using, www.lovefrombear.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect the personal information that you voluntarily provide to us when you express an interest in acquiring information about us or our products and services, when you participate in activities on the services or otherwise when you contact us.
The personal information that we collect differs based on the context of your interactions with us and the services, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information provided by you.
We collect names; email addresses, billing addresses, and other similar information.
Payment Data
We may collect data if necessary to process your payment for purchases, such as your card number and the CVC code. All payment data is stored through PayPal. You may find their privacy notice linked here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
3. HOW DO WE USE YOUR INFORMATION?
​In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use the personal information collected via our services for a range of purposes as detailed below. We process your information for these purposes in reliance on our legitimate business interests, in order to enter into or fulfil a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on alongside each purpose listed below.
We use the information we collect or receive:
Fulfil and manage your orders. We are required to use your information to fulfil and manage your orders, payments and returns.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
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Run prize draws and competitions. We may use your information to run prize draws and competitions when you have elected to participate in our competitions.
To respond to user inquiries/ offer support to customers. We may use your information to respond to your inquiries and solve any potential issues you might have regarding our products and services.
To send you marketing and promotional communications. We may use the personal information you send to us for marketing purposes, if this is in accordance to your marketing preferences. For example, when expressing an interest in obtaining information about us, our products and services or subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.
We may process or share your data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental request, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Furthermore, we may need to process your data or share your personal information in the following situations.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of any merger, sale or company assets, financing, or acquisition of all or some of our business to another company.
Vendors, Consultants and Other Third-Party Service Providers
We may share your data with third party vendors, service providers, contractors or agents who perform services for us on our behalf and require access to such information in order to carry out their work. Examples include but are not limited to: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the website, which will enable them to collect data on our behalf about how you interact with our website over time. This information may be used to, among other things, analyze and trach data, determine the popularity of certain content, products, pages and activity, and to allow us to better understand online activity. We do not share, sell, rent or trade your information with third parties for their promotional purposes.
5. DO WE USE COOKIES OR ANY TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposed outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting other legal requirements). No purpose in this notice will require us keeping your personal information for more than a year.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example, if your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE HANDLE YOUR SOCIALS LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our website offers you the ability to register and login using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we reactive may vary depending on the social media provider concerned, buy will often include your name, email address, friends list, profile picture, as well as other information you choose to make public on such social media platforms.
We may use this information we receive, but only for the purposes that are described in this privacy policy. Please note that we are not responsible for, or have no control over the use of your personal information by your third-party social media provider. We recommend that you familiarize yourself with their individual privacy policies in order to understand how they themselves collect, use and share your personal information, and how you can set your privacy preferences.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: If you reside in regions such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change or terminate your account at any time.
Under the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:
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be informed about how your data is being used
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access personal data
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have incorrect data updated
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have data erased
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stop or restrict the processing of your data
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data portability (allowing you to get and reuse your data for different services)
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object to how your data is processed in certain circumstances
You also have rights when an organisation is using your personal data for:
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automated decision-making processes (without human involvement)
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profiling, for example to predict your behaviour or interests
If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. For the UK, this is the Information Commissioners Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
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If you have any questions or comments about your privacy rights, or if at any time, you would like to review or change the information in your account or terminate your account, you may email us at hello@lovefrombear.com.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information on our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
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Cookies and similar technologies
Most web browsers are set to accept cookie by default. If you prefer, you can usually choose to set your browser to remove and reject cookies. If you choose to remove cookies, this could affect certain features or services on our website.
Opting out of email marketing
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link on the emails that we send or by contacting us using the contact details provided in this privacy policy. You will then be removed from the marketing email list – however, we may still communicate with you, for example send you service-related emails that are necessary for the administration and use of your account, to respond to service request, or for other non-marketing purposes.
9. CONTROLS FOR DO NOT TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored or collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future, we will inform you about that practice in a revised version of this privacy policy.
10. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?
In Short: Yes, we will update this privacy policy as necessary to ensure that we remain compliant with relevant laws.
Love from Bear reserves the right update this privacy policy from time to time without prior notice. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is published on our website. If we make material changes to this privacy policy, we may notify you either by posting a notice of such changes or by directly sending you a notification. We encourage you to review this policy frequently to ensure you are informed of how we are using and protecting your information.
11. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect form you, change that information, or delete it in some circumstance. To request to review, update or delete your personal information, please contact us on: hello@lovefrombear.com